Effective Date: 01st April 2024

At Easy Food & Catering, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We may collect the following information from users:

• Personal Information: Name, email address, phone number, delivery address, and payment details when placing an order.
• Non-Personal Information: Browser type, IP address, and other technical data to improve our website’s functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To manage and fulfill your orders.
• Customer Service: To respond to your inquiries, complaints, or support requests.
• Marketing: With your consent, to send promotional emails or updates about our services.
• Improvement of Services: To enhance our website and service offerings.

3. Sharing Your Information

We may share your personal data only in the following situations:

• Third-Party Service Providers: We may use third-party companies (e.g., payment processors, delivery partners) to assist in running our business. These providers have access to personal information only to perform tasks on our behalf.
• Legal Requirements: We may disclose your information when required by law or to protect the rights, property, or safety of Easy Food & Catering and others.

4. Cookies and Tracking

Our website may use cookies to enhance user experience. Cookies help us remember your preferences and track your interactions on our website. You can disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data.
• Correct any inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Opt-out of marketing communications at any time.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Easy Food & Catering
Registration No: JR0161028-W
Email: hello@easyfood.my
Phone: +60147703588